Support
Quick answers for grown-ups. If you still need help, email us.
Questions and answers
How do you fly?
Hold the phone like a steering wheel. Tilt left and right to turn, tip forward to dive and tip back to climb. Tap ZOOM for a burst of speed. If tilting is tricky, tap Joystick for a big on-screen stick.
The plane drifts or the controls feel upside down.
Tap the gear at the top left and answer the grown-up question. Recalibrate sets the way you are holding the phone as level, and Invert up/down swaps diving and climbing.
How do I change the plane or the place?
Tap Planes while flying to swap planes. Tap the house button to go back to the start screen and pick a new place.
How do I restore a purchase?
Tap the gear at the top left, answer the grown-up multiplication question on the number pad, then choose Restore. You can also tap a locked place on the start screen, answer the question, and tap Restore. Use the same Apple Account you bought with.
What is the grown-up check?
Before buying, restoring or opening the settings, the app asks a multiplication question, such as 7 × 8, answered on a number pad. A missed answer just brings a new question, so little fingers cannot get in by accident.
What does it cost?
Zoomy Plane is free to play with Farm, City and the Zoomy plane. One optional in-app purchase unlocks Jungle, Coast, Snow and Desert plus five more planes. It is a one-time purchase, handled by Apple, and the price you see is the one for your country. Refunds are handled by Apple at reportaproblem.apple.com.
How do I turn the sound off?
Tap the Sound button while flying.
Does it need the internet?
No. The game plays without a connection. Only loading the price, buying or restoring the unlock talks to Apple through the App Store.
Do you collect my child’s data?
No. Zoomy Plane has no ads, no tracking, no accounts and no chat. Read our privacy policy.
Which devices does it run on?
Zoomy Plane is made for iPhone and needs iOS 17 or later. It plays in portrait and landscape.
Contact us
Email support@zoomyplane.com. We reply within a few days. Please do not include personal details about your child.